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Terms & Conditions

Welcome to Mason & Mill!

These terms and conditions outline the rules and regulations for the use of Mason & Mill's website, located at

Mason & Mill provides this site as a service to its customers. Please read and accept the following terms and conditions laid down in this Term and Conditions (“Terms and Conditions” and or “Terms” or “Agreement”) and the linked Privacy Policy, before you may use (hereinafter referred to as “Site” or “Mason & Mill” or “we” or “our”). The Site allows you to browse, select and purchase Clothing and products of Home and Living (“Goods” or “Products” or “Services”). By using this Site, you agree to follow and be bound by the following rules below. Additionally, Ito reserves the right to modify these terms and conditions at any time without prior notifications.

Mason & Mill may amend this Agreement and/or Privacy Policy at anytime by posting revised version on the Site. All updates and amendments shall be notified to you via posts on website or through e-mail. The revised version will be effective at the time we post it on the Site, and in the event you continue to use our Site, you are impliedly agreeing to the revised Terms and Conditions and Privacy Policy expressed herein.


This Agreement sets forth the terms and conditions that apply to the use of the Site by the User. By using this Site, the User agrees to comply with all of the Terms and Conditions hereof. The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company and/or Mason & Mill, and the Company and/or Mason & Mill shall not be responsible for any data lost while transmitting information on the internet. While it is our objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Ito and/or Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company and/or Ito shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company and/or Ito may discontinue disseminating any portion of information or category of information may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

Usage Restrictions

All of the content that appears on Mason & Mill website, including all visuals, text, audio and video clips is subject to copyright protections and /or other intellectual property rights or licenses held by Mason & Mill. We are happy for people to share our images, but please make sure that you credit Mason & Mill and link to Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the arbitration laws of India.

Description of Service

Mason & Mill is a designer, manufacturer and retailer of designer-quality goods offered at great values to the consumer. Our products mostly use high quality fabrics and are handcrafted. 


Mason & Mill may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us. The offers made in those promotional emails or SMS/MMS shall be subject to change at the sole discretion of the Ito and Ito owes no responsibility to provide you any information regarding such change.

Pricing Policy

Prices are inclusive of Taxes, but not any custom charges that may occur for international deliveries, or transaction fees that you may be charged by your bank for making a payment in a different currency to your holding account. We reserve the right to adjust any prices or shipping amounts at any time without notice.

We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied with your purchase, please review our Returns & Exchanges section for further assistance.


Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your bank account has been charged, the said amount will be reversed back in your account within 7 days. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

Mason & Mill reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. Ito will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.


Cookies are small data files which are stored on your computer's hard drive when you visit a website. These cookies help web browsers to remember your preferences, and collect information about your usage patterns to help form a better and more personalised web experience. Usually, web browsers automatically accept cookies, however you can choose to modify your browser settings so you are notified when you are sent a cookie, and then you can choose to accept or decline it.


All trademarks, service marks and trade names of Mason & Mill and used in the site are trademarks or registered trademarks of Mason & Mill.


If any dispute arises between Ito and you during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this Agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by Ito. The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

Governing Law

This Agreement, and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Mumbai.

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